Is English proficiency a necessary prerequisite for refugees in the U.S.? Imagine calling for support, only to be sent offshore to people who don’t speak English well, wasting hours on a simple issue. Now imagine reaching a properly trained English speaker in just minutes. We need the latter living and working in the USA. Explore the controversial stance that places the onus on refugees to learn English before arriving in the land of opportunity.
Dive into an innovative perspective on tech support that could redefine the customer experience. From ISPs like Spectrum/Charter to tech giants like Apple, explore how integrating customer support with backend technical teams can transform troubleshooting and enhance satisfaction. Discover a solution to tech issues that’s not just beneficial, but essential for the future of the tech industry.